Frequently Asked Questions
Expert advice on finding and caring for your perfect look.
How do I determine my wig size?
To find your fit, measure the circumference of your head from the front hairline, behind your ear, to the nape of your neck, and back to the other ear. Most adults wear an 'Average' size, but we also offer 'Petite' and 'Large' options.
What is the difference between synthetic and human hair wigs?
Human hair wigs offer the most natural look and versatility for heat styling, while synthetic wigs are pre-styled and maintain their shape after washing. Synthetic fibers are generally more affordable and easier to maintain.
Can I return my wig if it doesn't suit me?
Yes, we offer a 30-day return policy. The wig must be in its original condition, unworn, uncut, and with all tags attached to be eligible for a refund or exchange.
How often should I wash my wig?
We recommend washing your wig every 6 to 8 wears. Always use specialized wig care products to maintain the fiber quality and extend the lifespan of your hairpiece.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout if you need your order sooner.
Are the colors on the website accurate?
While we strive for accuracy, colors may vary slightly due to screen settings and studio lighting. We recommend viewing our color swatches or consulting with our experts if you are matching a specific shade.